Request a Return

Returns

To start the return process for your order, please enter your email address  and the order number below.

WHAT ARE THE RETURN GUIDELINES?

  • You can return your item(s) free of charge within 14 days of receiving your order. 
  • Your item(s) must be unused. We cannot offer you a refund or exchange if the product has been used or any hang tags, labels or hygiene stickers have been removed or if the product is not in the original packaging.
  • Please ensure that you include your order number within the returned package.
  • Free gifts or promotional items are not returnable.

HOW SOON WILL I GET MY REFUND?

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item(s). We will also notify you of the approval or rejection of your refund.
  • If your return is approved, your refund will be processed and a credit will automatically be applied to the original method of payment within 10 working days.