Delivery & Returns

We ship worldwide. Please find our shipping rates and estimate delivery time below:

Destination

Standard Shipping

Larger Shipping

Delivery*

UK

£2.99

£5.99

2-3 days

    

Europe (EU)

£14.99

4-6 days

USA and Canada

£18.99

7-15 days

GCC + Egypt

£19.99

7-15 days

Rest of the world

£19.99

7-15 days

*Delivery time is in working days from dispatch. All orders are dispatched within 2 working days from placing your order. PLEASE NOTE: we’re currently not providing tracking information for International delivery.

You may be liable to pay import duties/local taxes and handling charges on delivery to countries outside the UK. The customer is responsible for settling any import duties/local taxes and handling charges and these are not included in our shipping costs. The duties/local taxes will be calculated based on the type of goods and their declared value.

Please note the delivery time is an estimated aim and due to COVID-19and other unforeseeable circumstances, at customs there may be delays in receiving your items. If you’re experiencing a delay, please email us at modestup@outlook.comand we will aim to reply within 2-3 business days with an update on your purchase

Returns

We want you to be happy with your Modest Up purchase.

Not quite the right fit?

UK customer

You are welcome to return it to us free of charge within 14 days of receiving your order. Items received outside of this period may not be accepted.

Simply start your return process in the return resolution centre above. Please note that whilst you can return multiple items from one order, you cannot book multiple free returns from the same order. (If returning multiple swimsuits from one order we are only able to issue one free returns label to be used for one swimsuit).

*UK customers – discounted orders.

We currently do not offer free returns where there has been discount code applied to your order. If you wish to return your discounted purchase, you may do so at your own cost within 14 days of receipt.

Non – UK customers

We do not offer free return for non-UK customers. You may return your order at your own cost within 14 days of receipt. Please contact us at modestup@outlook.com for instructions on how to return your item.

Return Condition

Please return the item in its original condition with all the tags and labels in place. We will be unable to offer a refund if hygiene sticker has been removed.

For hygiene purposes, we would encourage you to wear an underwear when trying on our swimwear so it remains in its original condition. Please take care when repackaging your items.

Once we have received and inspected your return, provided it meets the conditions stated above we will issue you a full refund within 10 working days of us receiving the return. An email will be sent out to you confirming that refund has been issued to your original payment method.

Please note, we are unable to offer you a refund if return is requested beyond 14 days of you receiving the order.

Exchanges

If you want to replace your item in a different size or style, please return your purchase for a full refund and order the item you want. If the item is defected or damaged, please contact us at modestup@outlook.com